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Streaming on Eventive

Your one-stop shop for our virtual ReelAbilities film festival

We’re making it easy for you to experience the ReelAbilities Film Festival on demand this year, by hosting all of our films on Eventive. Eventive is an online platform that makes all of our films easily accessible for secure, ticketed viewing by audiences anywhere. Once you create your Eventive account, you can easily manage your personal festival experience as you choose. We look forward to seeing you online this year!

Accessibility

Accessibility is of the upmost importance to the ReelAbilities: Denver program. Here’s how we’re ensuring our offerings are equitable and inclusive:

Open Captioning Icon

Open Captions

English-language subtitles that depict narration, dialogue, and any sound cues are built into all film files. All spoken content (introductions, filmmaker Q&As, and supplemental programs) will be pre-recorded and captioned. Icon description: an orange circle with “OC” in bolded white capitalized letters.

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Audio Description

Narration describing visual elements for the blind and visually impaired are built into every program as separate catalog listings. Icon description: an orange circle with “AD” in white capitalized letters and three parentheses emanating from the curve of the “D.”

Sign Language Interpretation Icon

ASL Interpretation

All spoken content will be pre-recorded and offer ASL interpretation. Icon description: an orange circle with two hands in white font signing the word for “interpreter” in ASL.

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“Pay What You Can” Ticketing

All festival content will be offered in a “pay what you can” format to allow participation of all interested community members at any ticket price that is accessible to them. Icon description: an orange circle with a white hand in profile, palm up, with a white coin hovering above the hand. Get tickets >>

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Virtually and On-Demand Festival

All festival content will be offered virtually and on-demand for home access at any time of day to users across the U.S. during the entirety of the festival. Icon description: an orange circle with a white “Play button” right-pointing arrow, on top of a spoked, old-school film reel

Enjoy the Festival on your TV

Once you purchase a ticket, and create your account on Eventive, it’s time to connect your TV. Here are three easy options:

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Use HDMI

You can access the ReelAbilities Film Festival on Eventive, through an internet browser on your smart phone, tablet, or computer. After logging into your Eventive account, select the film you wish to watch and then connect your laptop to your TV via an HDMI cord.

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Use “Cast” or “AirPlay”

Another option for viewing movies on your TV would be casting them from a phone or laptop. For this option, you can use your smart phone or laptop to “Cast” (Google Chromecast) or “AirPlay” (Apple) films to your TV by logging into your Eventive account on your device.

https://watch.eventive.org/help

Watch on the Apple TV and Roku App

Download the Apple TV or Roku Eventive App to watch films with ease. Sign into the app and search ‘ReelAbilities Film Festival’ within the app. Note: The Eventive app is not available for your smart phone, tablet, or computer.

Test Your Device Capability

JAAMM HowToTest

Prior to sitting down to watch any films, we recommend you test your device first to ensure it is compatible with the Eventive platform. To test the compatability, simply visit the Eventive Device Compatibility page and follow the steps outlined. This test will confirm that:

  • Your device(s) is compatible with Eventive
  • You are able to make a purchase
  • You are receiving confirmation emails once a purchase has been completed

Need Tech Assistance?

Visit the Eventive help page or contact their customer support for questions that you can’t find answers to in the FAQ’s listed below.

Visit Help Page & Live Chat Support

Frequently Asked Festival Questions

This is not an exhaustive list of resources or tips. If you have any constructive feedback or red flags for how we may improve this guide, particularly as it pertains to accessibility, please email festivals@jccdenver.org.

The most accessible display of our ReelAbilities: Denver offerings is our virtual catalog: watch.eventive.org/reelabilitiesdenver. These listings are separated both by accessibility features and by theme, and all image displays are presented with sufficient contrast ratios. To view our lineup and also read more about the festival (and how to get involved), you may visit jccdenver.org/reelabilities, reelabilities.org/denver, or reelabilitiesdenver.eventive.org.

You may secure your ticket by visiting that program’s page in our virtual catalog. You may pre-order your tickets now and continue to secure tickets, while supplies last, until 11:30 pm MDT on Saturday, May 8. Please note that each program is listed twice, once for original audio and again for additional audio description. Please ensure you are securing a ticket for the program that meets your needs; each program’s accessibility features are delineated in its event description.

Yes, if this is your first time using Eventive, you will need to create an Eventive account. You may do so upon purchasing your first ticket from any event in our virtual screenings catalog. To do so, please click into that program’s individual catalog listing. Then, please click on the “Pre-order now” button (if securing a ticket before the festival begins) or the “Watch now” button (if securing a ticket when the festival is ‘live’ May 5 – 8). If this is your first time using Eventive, you will need to enter your email address and click “continue.” You will then be prompted to enter your Full Name and a Password (which you will need to reenter to confirm) to create an account. You will then be prompted to enter your credit card information, or if you plan to secure a free ticket, you can skip directly to Checkout by clicking on the designated link. Once you enter your credit card information (or skip ahead) you will be taken to Checkout, where you will have the opportunity to enter into the designated field the amount you would like to pay for your ticket; a suggested price of $6 (if a short film) or $12 (if a feature-length film or supplemental program) will auto-populate in this field if you entered your credit card information. If you skipped ahead to checkout without entering your credit card information, this field will auto-populate to $0. In either circumstance, you can adjust the ticket price up or down accordingly. Once you have entered in your desired ticket price, click on the “Pre-order now” or “Watch now” button to process. The order button on the page will say “Pre-ordered successfully” or “Watch now.” You will receive a confirmation email in your inbox. If you pre-ordered your ticket, once the festival goes “live” you will receive an email indicating “Your pre-order is ready” that will include a link to take you directly to the film page. At that time, you can click on the “Watch now” button to access the content. If you are securing a ticket during the festival itself, you can “Watch now” immediately following your ticket purchase. Once your ordered content becomes available, you will have 4 days to begin accessing the content, and once you have begun, you will have 2 days to finish accessing this content.

Note: if you have an existing Eventive account, you can log into your account at https://reelabilitiesdenver.eventive.org/login for easy one-click ticket ordering. Avoid logging in using Facebook unless this is how you created your existing account; otherwise, you may inadvertently create a duplicate account.

You can watch a program at any time it is available on our ReelAbilities: Denver platform! This is exactly what we mean when we say the festival is “on demand” this year. All films and supplemental programs become available for viewing at 7:00 AM MDT on Wednesday, May 5, 2021. You have until 11:30 PM MDT on Saturday, May 8, 2021 to “unlock” a film or supplemental program for viewing. Once you “unlock” a film (this means that the security features recognizing your account credentials are activated) you have 4 days to begin viewing. Once you have begun watching, you have 2 days to complete viewing.

Yes! All of our content is available for viewers across the entire United States. All times listed (for when films become and cease to be available) are in Mountain Daylight Time. Otherwise, during the festival dates, you may view whenever you would like, from wherever you are.

To view a film or supplemental program, you will first need to “unlock” the program. “Unlocking” a program means you have activated your user-specific viewing window by securing a ticket. Note: all festival ticketing is “pay what you can”; at checkout, toggle the ticket-price bar to indicate the dollar amount you would like to pay, or enter the dollar value in the indicated field.

You have options! You may choose to view a film on a compatible web browser for both desktop and handheld devices – compatibility requirements and other technology troubleshooting here. Simply visit a film in our screenings catalog (or peruse our list of Films A-Z) and click on the “Watch now” button to “unlock” the film.

For an optimized viewing experience, we recommend viewing festival films on your television. There are a number of ways to do so. Each option begins with “unlocking” a film first.

Choose your film through our screenings catalog, or peruse our list of Films A-Z. Please note that each program is listed twice, once with original audio and again with additional audio description. Click on your chosen program to be taken to its specific watch page. On that page, you will see a button that says “Pre-order” or “Unlock” (if you still need to secure a ticket) or “Watch Now” (if you have already secured your ticket and the program is available to view). Clicking the “Unlock” or “Watch Now” button will take you through the steps of creating an Eventive account, or logging in to your existing account, and prompt you to enter your desired ticket price for your chosen film. Eventive DOES save your credit card to your account, in their secure system, for future convenience when “unlocking” your next program.

To update, or remove, your credit card information, go to “Account Management.”

For an optimized viewing experience, we recommend viewing festival films on your television. There are a number of ways to do so. Each option begins with “unlocking” a film first. See the “How can I view a film or program once I have “unlocked” it?” Section if you need help with this step.

After you “unlock” your chosen film, follow the applicable steps to watch on your TV:

  • If you are using a laptop, you can connect your laptop to your television with an HDMI cord, which essentially turns your TV into your computer monitor.
  • If you have an Apple TV, Chromecast (3rd gen or later), or a smart TV enabled with AirPlay or Chromecast, set your computer, mobile device or browser to “AirPlay” or “cast” to the TV device.
    • Note: Chromecast on iOS devices are not compatible with the Eventive platform.
    • Important note: Due to content protection restrictions, the Screen Mirroring feature on Smart TVs and other devices cannot be used. Many browsers built into Smart TVs and other devices will NOT allow protected content to play.
  • If you have an Apple TV or a Roku, you can access films by downloading the Eventive TV app.
    • Download the Eventive app. Go to the “search channels” section (or equivalent) on your Roku or Apple TV and search for Eventive, it will come right up.
    • Once you have downloaded the app, open it and log in using your email. It will likely give you a URL to visit and a code to enter, and then your Eventive account will be synched to the smart TV app.
    • When the festival begins on May 5th, use your handheld device or desktop computer to go to our screenings catalog (or peruse our list of Films A-Z) and select the film you would like to view. Click on the purple “Watch now” button to “unlock” the film (this means that the security features recognizing your account credentials are activated). You will be prompted to purchase a ticket. You will have between 7:00 am MDT on Wednesday May 5th and 11:30 PM MDT on Saturday May 8th to “unlock” content.
    • Once the film of choice is “unlocked” it will show up automatically in the Eventive app. Simply open the Eventive app and enjoy! You must begin watching on the Eventive app within four days of “unlocking” a film. Once you begin watching, you have 2 days to complete viewing.

Screenings that are comprised of multiple film files, such as the four films with Q&As, are considered “package” screenings. If you are viewing content on an Eventive TV app (for Apple TV or Roku), this content will play straight through. However, if you are viewing content on a computer from a compatible web browser or “casting” to a smart TV from a handheld device’s compatible web browser, you will need to click into the separate files in the “package” to access these files individually. In a program’s individual catalog listing, you will find these files separately listed in the right-hand side of the page. You will find a box labelled “film title” and a box directly beneath that says “film title Q&A.” For whichever box is currently selected, the video content will be available to play. Please plan to access these separate files by clicking into these boxes separately and playing them one at a time.

All of our films and programs are notated with the accessibility features they offer. Each of our films is listed twice, once with original audio and again with additional Audio Description. This is notated on each film in the catalog and reinforced in each film’s description.

Look for the following symbols in the film’s description:
Audio Description icon Open Captioning icon Sign Language Interpretation icon

Audio Description: Narrated description of the visual components of a program. Helpful to those with a visual impairment. Icon description: an orange circle with “AD” in white capitalized letters and three parentheses emanating from the curve of the “D.”
Open Caption: Visual written captions of the dialogue, music, and other audio components of a program, permanently embedded into the film file. Helpful to those with hearing impairment. Icon description: an orange circle with “OC” in bolded white capitalized letters.
ASL Interpretation: American Sign Language interpretation, added to all spoken elements of the festival, including introductions, Q&As, and all supplemental content. Helpful to those with hearing impairment. Icon description: an orange circle with two hands in white font signing the word for “interpreter” in ASL.

Please email us at festivals@jccdenver.org if you are looking for a different accessibility feature. We would love to work with you to make appropriate accommodations if we can.

Yes! We have pre-recorded four conversations between film notables (filmmakers and/or film subjects) and festival staff, which will stream immediately after that film. All conversations will have open captions; conversations with original audio will have ASL interpretation, and conversations follow Audio-Described films will have additional Audio Description. The following films will have Q&As included with film ticket:

  • Spectrum: A Story of The Mind
  • Living Art
  • JMAXX and the Universal Language
  • Heaven is a Traffic Jam on the 405

These Q&As will be available for both original audio and Audio Described options.

We are also offering a panel conversation on representation in performance with the filmmakers of Code of the Freaks, hosted by our community partner, Phamaly Theatre Company. This conversation is offered as a standalone program and will require a separate ticket.